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Terms of service

Last updated: October 2, 2026

PLEASE READ THE FOLLOWINGTERMS AND CONDITIONS CAREFULLY

IMPORTANT: SECTION 14CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION AND JURY TRIALWAIVER THAT AFFECT HOW DISPUTES BETWEEN YOU AND US ARE RESOLVED. YOU MAY OPTOUT OF ARBITRATION AS DESCRIBED IN SECTION 14.

By using the pages in this site, placing an order, or creating an account, you agree to these terms and conditions. If you do not agree, you should not use this site. Welcome to the Brightcore Nutrition® Online Store (the "Site"), operated by Brightcore Nutrition LLC ("Brightcore," "we," "us,"or "our"). Brightcore Nutrition® provides the content and services available on the Site to you subject to the following terms and conditions("Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions, and the associated Privacy Policy, Product Disclaimer and Return and Refund Policy. These Terms and Conditions also apply to orders you place with us by phone.


1. Privacy

Please review our Privacy Policy, which also governs your visit to the Site, so that you may understand our privacy practices.


2. Purchase Related

The products and services available on the Site, and any samples there of we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples there of, you purchase or otherwise receive from us unless registered and approved as an authorized reseller (Wholesaler). We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms andConditions and/or our Return and Refund Policy.


3. Accuracy of Information

We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the Site are accurate, complete, reliable, current, or error-free.


4. Intellectual Property

All content available on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation (there of collectively, the "Content") is the property of Brightcore Nutrition®, our affiliates, partners or licensors, and is protected by United States and international copyright laws.

The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered and unregistered marks of Brightcore Nutrition®, our affiliates, partners or licensors, in the United States and other countries, and are protected by United States and international trademark laws.

Except as set forth in the limited licenses in Section 5 below, or as required under applicable law, neither the Content or Trademarks nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.


5. Limited Licenses

We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to: (i) frame or utilize framing techniques to enclose the Site or any portion thereof; (ii) modify or download the Site or Content (except caching or as necessary to view the Site);(iii) make any use of the Site or Content other than personal use; (iv) create any derivative work based upon either the Site or Content; (v) collect account information for the benefit of yourself or another party; (vi) use any meta tags or any other "hidden text" utilizing our name or the Trademarks or to otherwise use the Trademarks; or (vii) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. A Website that links to the Site (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such Website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark; and (vii) may not link to any page of the Site other than the home page or store page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link.

Any unauthorized use by you of the Site terminates the limited licenses set forth in this Section 5 without prejudice to any other remedy provided by applicable law or these Terms and Conditions.


6. Your Obligations and Responsibilities

In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions (including our Privacy Policy, Product Disclaimer or Return and Refund Policy), you shall be liable for all the losses and damages that this may cause to Brightcore Nutrition®, our affiliates, partners or licensors.


7. Your Account

You may choose to register at our Site. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate, truthful information.

We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would bein Brightcore Nutrition’s best interests to do so.


8. Third Party Links

We are not responsible for the content of any off-Web site pages or any other Web sites linked to or from the Site. We may permit affiliates, influencers, partners, or authorized resellers to post our approved banners or content on their web sites or social media and to link to our Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates, our Wholesalers or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Web site pages or other Web sites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Web site pages or any other Web sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Web sites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Website pages and other Web sites that you visit.


9. Submissions

It is our policy to decline unsolicited suggestions and ideas. Not withstanding our policy with regard to unsolicited suggestions and ideas, any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, "Submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us a non-exclusive, royalty-free, perpetual, transferable, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute and display any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your Submission may not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission.


10. Online Conduct

You agree to use our Site only for lawful purposes. You are prohibited from posting on or transmitting through our Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law.

 

11. Adult Purchases

You must be at least 18 years old to purchase products or create an account on the Site. EACH TIME YOU PURCHASE A PRODUCT FROM US, YOU REPRESENT THAT YOU ARE 18 YEARS OF AGE OR OLDER.


12. Representations and Warranties; Limitation of Liability

Please review our Product Disclaimer, which also governs your visit to the Site, so that you may understand our product policies.

Not medical advice. Contenton the Site, including product descriptions and articles, is for general informational purposes only and is not medical advice. It is not intended to diagnose, treat, cure, or prevent any disease. Consult your physician before using any dietary supplement, especially if you are pregnant or nursing, take medication, or have a medical condition.


THE SITE IS PROVIDED ON AN"AS IS" and "AS AVAILABLE" BASIS. NEITHER BRIGHTCORE NUTRITION®, NOR ITS AFFILIATES, SUBSIDIARIES, OR DESIGNEES, NOR EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS, DESIGNERS, CONTRACTORS, WHOLESALERS, MERCHANTS, SPONSORS, LICENSORS OR THE LIKE (COLLECTIVELY, "ASSOCIATES") WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. NEITHER BRIGHTCORE NUTRITION®, NOR ITS ASSOCIATES WARRANT THE ACCURACY, INTEGRITY, OR COMPLETENESS OF THE CONTENT PROVIDED ON THE SITE OR THE PRODUCTS OR SERVICES OFFERED FOR SALE ON THE SITE. FURTHER, WE MAKE NO REPRESENTATION THAT CONTENT PROVIDED ON THE SITE IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES. BRIGHTCORE NUTRITION®, SPECIFICALLY DISCLAIMS WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY BRIGHTCORE NUTRITION®, OR ITS ASSOCIATES SHALL CREATE A WARRANTY. YOU EXPRESSLY AGREE THAT THE USE OF THE SITE IS AT YOUR SOLE RISK.

UNDER NO CIRCUMSTANCES SHALL BRIGHTCORE NUTRITION®, OR ITS ASSOCIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THE SITE, INCLUDING BUT NOT LIMITED TO RELIANCE BY A USER ON ANY INFORMATION OBTAINED AT THE SITE, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR E-MAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO BRIGHTCORE NUTRITION®, RECORDS, PROGRAMS OR SERVICES.THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF BRIGHTCORE NUTRITION®, HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THE SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OFLIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

PRICES AND AVAILABILITY OF PRODUCTS ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ERRORS WILL BE CORRECTED WHEN DISCOVERED, AND WE RESERVE THE RIGHT TO REVOKE ANY STATED OFFER AND TO CORRECT ANY ERRORS, INACCURACIES, OR OMISSIONS (INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED).


13. Indemnification

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.


14. Disputes

Dispute Resolution; BindingArbitration; Class Action Waiver

(a) Governing law. These Terms and Conditions are governed by the Federal Arbitration Act and, to the extent not preempted, the laws of the State of Florida, without regard to conflict-of-law rules.

(b) Informal resolution first. Before starting arbitration or a small claims case, you and we each agree to send the other a written notice describing the dispute and the relief requested, and to try in good faith to resolve it informally for at least 30days. Notices to us go to Brightcore Nutrition LLC, PO Box 647, SaintPetersburg, FL 33731, or care@mybrightcore.com, and must include your name, contact information, and order number if applicable.

(c) Agreement to arbitrate. Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, the Site, our products, any purchase, or any communication between you and us, including calls, text messages, and emails, ("Dispute")will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitrator, and not any court, decides all questions about the scope, enforceability, and validity of this arbitration agreement, except as stated in subsection (f). Arbitration will take place by video, telephone, or written submissions, or in person in the county where you live or Pinellas County, Florida. Arbitration proceedings are confidential, except as needed to enforce an award. The arbitrator's award is binding and may be entered as ajudgment in any court of competent jurisdiction.

(d) Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may also seek injunctive or other appropriate relief in court to protect intellectual property rights.

(e) Class action and jury trial waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL. The arbitrator may award relief only on an individual basis and only to the extent needed for the individual claim.

(f) If the waiver is unenforceable. If a court decides that the class action waiver insubsection (e) is unenforceable as to a particular claim or request for relief, that claim or request will be severed and decided by a court, after all other claims are arbitrated. Only a court, and not an arbitrator, may decide the enforceability of subsection (e).

(g) Mass arbitration. If 25 or more similar Disputes are filed against us by the same or coordinated counsel, the AAA Mass Arbitration Supplementary Rules will apply, and the Disputes may be administered in batches as those rules allow. The informal resolution requirement in subsection (b) applies to each claimant individually.

(h) Your right to opt out. You may opt out of this arbitration agreement by sending written notice to care@mybrightcore.com or to the mailing address above within 30 days after you first agree to these Terms and Conditions. Your notice must include your name, address, and a clear statement that you want to opt out of arbitration. Opting out does not affect any other part of these Terms and Conditions.

(i) Changes to this section. If we change this Section 14, the change will not apply to any Dispute that arose before the change was posted or of which either party had notice before the change was posted.


15. General

You acknowledge and agree that these Terms and Conditions, which include our Privacy Policy and our Return and Refund Policy, constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Changes are effective when posted and apply to your use of the Site and purchases made after that date. Changes do not apply to any dispute that arose before the change was posted or of which either party had notice before the change was posted. Changes to Section 14 are governed by Section 14(i). We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole, except as provided in Section 14(f). We will amend or replace suchprovision with one that is valid and enforceable and which achieves, to theextent possible, our original objectives and intent as reflected in theoriginal provision. 

If you have any questions regarding these Terms and Conditions, please contact us at care@mybrightcore.com, 1-888-227-9338, or Brightcore Nutrition LLC, PO Box 647, Saint Petersburg, FL 33731.